We provide inbound customer service support. This is in the form of
- Call center customer service
- Live Chat Support
- Customer service email support & response management
- IVR / Voice Mail Support
This service is provided based client requirements and can be ranging from 8 hours to 24 hours per day Clients benefit from this, as we are able to provide these services using specialist resources. The service is also available extended hours and on holidays. Thereby providing our clients with peace of mind. Services cover consumer help lines and dealer help lines.
- Call Center Outsourcing can go beyond answering phone calls
- The Role of Call Centres in Customer Relationship Management (CRM)
- Good Quality Customer Care comes at a Cost
- How to use an outsourced call centre to achieve your business objectives?
- Why companies should invest more in customer welcome and customer onboarding?
- I tried Amazon live chat customer service – they were great!
- How An Appliance And Household Goods Company Can Use Call Centres For Engaging With High Net Worth Prospects And Customers
- Use of Call Centres for Consumer Marketing