Ecommerce operations involves several activities and our teams can manage some of the transaction related operations for online stores. The key areas of our service include
- Pre-order customer service and call centre
- Order Receipt, Verification and Payment Reconciliation
- Customer Service
- Returns Management
- Inbound sales on phone
By using our services, our clients are able to remain nimble and focused on their ecommerce business and keeping their internal resources for critical areas like merchandising, marketing and traffic generation.