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Kankei is a customer engagement services company that works with brands in the area of customer acquisition, customer onboarding , customer service and customer retention.
The team at Kankei works with you to conceptualise, create and implement
programmes that develop your customer bases, build transactions with
existing customers and activate and retain customers.
Kankei has over 1500 professionals working from
its own offices in various locations. In addition, the Kankei network
encompasses a range of specialist associates
and representative companies that work as service agencies for Kankei.
So whether your key stakeholders are
consumers, businesses or trade, Kankei provides you with the
convenience of dealing with one service provider who can manage the
implementation of your strategic initiatives.
Our key services cover the following areas :
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Call Center Solutions including Inbound Call Management, Outbound
Telemarketing and Interactive Automated Telecontact Services.
- Direct Marketing and CRM program management including Program
Development, Communication Creation , Creative Services, Database Management, Web Solutions, Sales and Marketing Software and Process
Automation.
We cater to a range of multinational and large domestic companies with specific focus on:
• Telecom
• Banking and Financial Services
• Credit and Debit Cards
• Payment Services
• IT Hardware
• IT Software
• Media
• Appliances
• Insurance
• Food and Beverage
• Automobiles
• Retail
• Healthcare
• Consumer Goods
• Petroleum
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